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Customer Service Coordinator

Do you speak German? Would you like to work for AIFS? 

AIFS is a global cultural exchange provider with over 50 years helping young people travel the globe. We are seeking a Customer Service star (P/T) to join our Work & Travel team.  This is a front of house role assisting recently arrived German working holiday makers with work, travel and general advice. Your role will require face-to-face and  telephone support in addition to general administrative duties.

This is  a job share role working up to 19 hours per week with the option for additional hours during busy periods.

Who are you? You are a fluent or native German speaker, a positive person who is passionate about your customer service! You will have excellent communication skills and enjoy working in a multi-faceted front line role. your core responsibilities will include:

  • Responding to inquiries by email, mail and phone and in person
  • Handling travel and job bookings
  • administration duties
  • Delivering arrival orientations

This is an entry level position. All candidates must be permanent residents and ideally be available to start before September 26.

To apply please send your CV and cover letter explaining why you think you would be perfect for the role to: Blandine Weyers( before September 21.