Outbound Coordinator

Use your international travel experience to help others travel the world. 🚀

We're looking for a Coordinator to join our outbound team. This entry level role will assist people interested in participating on an AIFS experience: including Camp America, Au Pair in America, Winter Work Canada, Winter Work Japan.

Who We’re Looking For:‍

* you have participated on a US camp counsellor, winter work or au pair program
* are passionate about travel and cultural exchange
* you are a switched on "people person’ with strong customer service and/or sales experience;
* comfortable juggling multiple tasks
* excellent written and verbal communication skills.

What You’ll Be Doing:

·       Answering questions about our programs and experiences;

·       Sales related activities;

·       Data entry and administrative tasks;

·       Assisting with visa and application processing;

·       Attending expos/school events and give presentations to potential applicants;

Assisting in the coordination, and attending our events and expos;
·  Conducting online information sessions.

What We Can Offer You:

• A competitive entry-level salary with annual reviews.
• Industry-leading opportunities to travel and grow in your career.
• A fun, dynamic team that values diversity and creativity.
• Hybrid work setup: Monday-Friday in-office, with Tuesdays as work-from-home days.
• Office located in Darlinghurst, a short walk from Hyde Park.
• Some interstate travel

Importantly you will be working with a fun and vibrant team, who are passionate about what we do.

How to Apply: To join the AIFS team, send us a cover letter telling us why you're the perfect fit! Attach your CV and cover letter addressed to Emily Turner before April 14, 2025 (eturner@aifs.com.au).

AIFS is a Child Safe Certified organisation. Any shortlisted candidate will be screened under the AIFS Child Protection Policy and will need to complete a Working with Children Check and Federal Police Check.

About AIFS: Since 1964, AIFS (American Institute for Foreign Study) has been one of the largest global providers of cultural exchange programs, with over 55,000 participants annually.

🌍 Our Vision: We bring the world together.

🎓 Our Mission: To provide high-quality educational and cultural exchange programs that enrich lives across the globe.

Inbound Coordinator

Join Our Dynamic Work & Travel Australia team! 🎉

Are you familiar with the stunning landscapes of the Olgas, or can you effortlessly pinpoint Griffith on a map?

We’re looking for a passionate and customer-oriented individual to join our inbound team at Work & Travel Australia!

About Us:Work & Travel Australia helps young people experience a Working Holiday in Australia, supporting them throughout their year-long adventure. From coordinating arrival groups to assisting travellers in finding jobs, delivering engaging presentations to new arrivals, and providing essential travel and job assistance – you’ll be an integral part of our team. You will maintain close connections with our overseas offices, partners, and employers to ensure a smooth experience for all.

As an Inbound Coordinator, you will ideally bring:

• Prior face-to-face customer service or sales experience.
• Excellent communication skills, both written and verbal.
• A strong familiarity with the East Coast of Australia, including key youth travel destinations.
• The ability to work independently and within a collaborative team.
• A positive, "can-do" attitude.
• Comfort with speaking in front of small groups about Australia and AIFS’ services (AIFS Orientations).
• Strong computer skills.
• Proficiency in German is a plus but not essential.

What We Offer:

• A competitive entry-level salary, with annual reviews.
• Industry-leading opportunities for career growth and travel.
• A fun, dynamic, and diverse team that thrives on creativity.
• Hybrid work setup: Monday to Friday in-office with Tuesdays as work-from-home days.
• Office located in Darlinghurst, just a short walk from Hyde Park.

How to Apply:To join the AIFS team, please submit your cover letter (explaining why you’re the perfect fit) and CV to Wendi Aylward at waylward@aifs.com.au by March 30, 2025.

Important Notes:AIFS is a Child Safe Certified organisation. All shortlisted candidates will undergo screening under the AIFS Child Protection Policy, including a Working with Children Check and a Federal Police Check.

‍About AIFS: Since 1964, AIFS (American Institute for Foreign Study) has been one of the largest global providers of cultural exchange programs, with over 55,000 participants annually.

🌍 Our Vision: Bringing the world together.
🎓 Our Mission: Providing high-quality educational and cultural exchange programs that enrich lives worldwide.

If you're ready to make a difference and have fun doing it, we can't wait to hear from you! 🚀

Outbound Interviewers

Looking for a rewarding and flexible opportunity?

Currently over 40 Camp America and Au Pair in America Interviewers interview for us across Australia - but we need more!

We are actively seeking to recruit new interviewers who have had a positive cultural exchange experience (or proven relevant experience in recruitment) to help us send more enthusiastic young people to the States!

You will become part of the local representation of our US programs, so great interpersonal skills are a must.  We are seeking candidates with both strong written and spoken communication skills in English, who are able to manage their time/workload appropriately.

Our interviewers use a bespoke Online Applications system, we therefore require candidates to have regular internet access. Candidates must also be personable, approachable, be prepared to coach and motivate the applicants, and essentially nurture them through the application process. Based on your own experiences, you will be asked to share your stories and encourage potential applicants to recognise the skills they have to help them make the most of their application, whilst still maintaining the standards set by the company.

The key-element of the role will involve pre-screening potential applicants during a 45-60 minute face to face interview, where you’ll follow a specific framework outlined in the extensive training you’ll receive from Camp America. Our training includes interview techniques, safeguarding procedures and safer recruiting techniques.

In return you'll have the chance to keep involved with Camp America and the skills that you learn and develop as an interviewer are transferable to a wide variety of different careers and will boost your CV! Many of our Interviewer alumni gave us feedback that the skills and experiences gained through interviewing for Camp America have been invaluable within their professional lives. Interviewers are paid a commission based on the number of interviews conducted throughout the recruitment season and there is great potential to earn a good additional income.

As interviewing is a part-time responsibility most Interviewers fit it into their own  existing work or educational commitments.

To learn more about our interviewing opportunities in your area, please email your CV to info@campamerica.com.au

 IMPORTANT - Child Protection and Safeguarding
AIFS is a Child Safe Certified organisation. Any candidate shortlisted for the position will be screened under the AIFS Child Protection Policy and Reporting Framework and will be required to complete a Working with Children Check and Federal Police Check.