Inbound Coordinator

‍ Are you a people person who is passionate about travel?

Do you know where the Olgas are located, or can you pinpoint Griffith on a map?

We are looking for a new customer service superstar to join our Work & Travel Australia team! Work & Travel Australia brings young people on a Working Holiday to Australia and assists them for the year of their stay. This includes coordinating arrival groups, assisting travellers finding work, delivering presentations to new arrivals, and helping them get set up with jobs, travel and general help. You will be in regular contact with new and current employers and travel suppliers as well as close contact with our overseas offices and partners.

Working as a coordinator as part of our inbound team ideally you will have:

* Prior face-to-face customer service/sales experience
* Excellent communication skills (written and verbal)
* Have travelled the east coast of Australia, and possess a good knowledge of the top Australian youth travel spots
* The ability to work independently or as part of a team
* Have a happy ‘can do’ attitude
* Enjoy speaking in front of small groups about Australia and AIFS’ services (AIFS Orientations)
* Excellent computer skills
* German speakers preferred but not essential

 We offer:

* A fun work environment
* Training
* Incentive package
* Employment with one of the largest cultural exchange companies in the world
* Tuesday work from home and Monday – Friday workhours – no weekends!

 Interested?

If this sounds like you,then we want to hear from you! Email your CV with covering letter explaining why YOU are perfect for the job to: Wendi Aylward -waylward@aifs.com.au

IMPORTANT - Child Protection and Safeguarding
AIFS is a Child Safe Certified organisation. Any candidate shortlisted for the position will be screened under the AIFS Child Protection Policy and Reporting Framework and will be required to complete a Working with Children Check and Federal Police Check.

‍

Au Pair in America & Camp America Interviewers
(all states & territories)

‍ Looking for a a rewarding and flexible opportunity?

Currently over 40 Camp America and Au Pair in America Interviewers interview for us across Australia - but we need more!

We are actively seeking to recruit new interviewers who have had a positive cultural exchange experience (or proven relevant experience in recruitment) to help us send more enthusiastic young people to the States!

You will become part of the local representation of our US programs, so great interpersonal skills are a must.  We are seeking candidates with both strong written and spoken communication skills in English, who are able to manage their time/workload appropriately.

Our interviewers use a bespoke Online Applications system, we therefore require candidates to have regular internet access. Candidates must also be personable, approachable, be prepared to coach and motivate the applicants, and essentially nurture them through the application process. Based on your own experiences, you will be asked to share your stories and encourage potential applicants to recognise the skills they have to help them make the most of their application, whilst still maintaining the standards set by the company.

The key-element of the role will involve pre-screening potential applicants during a 45-60 minute face to face interview, where you’ll follow a specific framework outlined in the extensive training you’ll receive from Camp America. Our training includes interview techniques, safeguarding procedures and safer recruiting techniques.

In return you'll have the chance to keep involved with Camp America and the skills that you learn and develop as an interviewer are transferable to a wide variety of different careers and will boost your CV! Many of our Interviewer alumni gave us feedback that the skills and experiences gained through interviewing for Camp America have been invaluable within their professional lives. Interviewers are paid a commission based on the number of interviews conducted throughout the recruitment season and there is great potential to earn a good additional income.

As interviewing is a part-time responsibility most Interviewers fit it into their own  existing work or educational commitments.

To learn more about our interviewing opportunities in your area, please email your CV to info@campamerica.com.au

 IMPORTANT - Child Protection and Safeguarding
AIFS is a Child Safe Certified organisation. Any candidate shortlisted for the position will be screened under the AIFS Child Protection Policy and Reporting Framework and will be required to complete a Working with Children Check and Federal Police Check.