How it Works

The French term "Au Pair" means "on par" or equal. Au Pairs come to experience Australian life whilst living with an family and caring for their children. AIFS Au Pairs are not professional child care workers however they have extensive childcare experience, and are genuinely interested in caring for children.

Au Pair's responsibilities are childcare & childcare related household duties such as:

  • waking and dressing the children, bathing and playing with the children
  • preparing meals for the children, looking after their belongings, making the children's beds, doing their laundry and straightening their rooms and cleaning up the kitchen after the children eat
  • driving children to and from school, appointments or outings

Au Pairs make a substantial financial and personal commitment to join the AIFS program. As such they are committed and  enthusiastic about their role caring for the children of their Australian Host Family.

In exchange for full board and pocket money we will place an AIFS Au Pair with your family to care for your children. Au Pairs provide care up to 35 hours per week and placements are a minimum of 6 months. 

To ensure every Au Pair is equipped to care for your children they must: 

  • possess a minimum of 200 hours referenced childcare - many will have more than 1,000 hours 
  • provide 2 verified references
  • complete a one-on-one interview with our team - the interview report is available for you to review
  • provide a clear medical and police check
  • complete an application including detailed information about their childcare experience.
  • provide photos, video and information about the type of family they are seeking
  • meet AIFS' child protection and safeguarding screening guidelines (AIFS is accredited by Child Wise)
Step-by-Step Process
The following steps will walk through the process from how to apply, to matching, to your Au Pair's arrival and placement.  

1. Complete your Online Application

Click on APPLY and follow the steps to be directed to our online application. Once you have completed the application you will need to accept the Terms & Conditions and process payment of the Service fee of $350.00. We will be in touch with you wthin 48 hours to confirm receipt and explain the next steps. Before starting your application please contact us on 1300 889 067 so we can discuss Au Pairs that we have available for the period you are seeking.


2. Select Your Au Pair

AIFS will forward you Au Pair profiles matching your family's requirements. Some families prefer to select candidates using our HUB database or use both options. Whichever you prefer, our team will assist you in arranging a call with your potential Au Pair by phone or ZOOM or similar.

For some families this process may take a few weeks, for others a few months. The time to select an Au Pair will depend on the time of year, your requirements and ensuring that the Au Pair is the perfect fit for your family. 

If both you and the Au Pair are happy to proceed we will send confirmation or alternately, you may review further Au Pair profiles.


3. Preparing for your Au Pair's Arrival

Upon selecting your Au Pair, a start date will be finalised and a confirmation e-mail with all relevant arrival details will be sent to you. Normally the soonest an Au Pair can arrive is 6-8 weeks upon confirmation of the placement. A small number of Au Pairs from countries that offer direct flights can arrive sooner however this cannot be guaranteed. Download and read the AIFS Au Pair & Host Family Handbook. The placement confirmation does include valuable information to assist you in preparing for the arrival of your Au Pair. Please note that all Host Families outside of Sydney have to provide a 1-way transport from Sydney to their home for their Au Pair.


4. Our Support

Once your Au Pair starts with your family, our team is available to support both you and the Au Pair for the duration of the placement. Every Host Family is contacted by our Community Counsellor 2 weeks after your Au Pair's arrival to assist with the transitioning process and to give you her details so you have a point of contact for advice and support throughout the placement.  You will start to receive our AIFS Host Families monthly newsletter once we have receive your application.

Hosting an Au Pair is a rewarding experience however occasionally we know families need advice. At these times your Community Counsellor is available both during business hours and after hours for this purpose. 

All AIFS Au Pairs are contacted on a regular basis throughout the placement and have access to Community Counsellor and emergency support. 

5. Your Next Au Pair - Returning Families

Prior to your Au Pair completing their placement we will contact you to confirm if you wish to continue with our service. The majority of AIFS families use our services continuously in order to receive uninterupted childcare. For more details click here



"Thank you AIFS who helped us host four Au pairs during the past three years - these experiences and this childcare assistance have helped make our time in Canberra so memorable!  

The Edwards Family, Canberra