Here are the most frequently asked questions surrounding Covid-19. We are looking forward to getting you back to international travel and hope these help to ease your concerns.


Q) Are you currently sending Au Pairs on the Au Pair in America program?

(A) Yes, applications are open for Au Pair in America. Au Pairs have already started their placements this year and departures are continuing. 

As a participant of a cultural exchange program, you are eligible for an exemption to the current travel restrictions. For those wishing to leave soon, we will assist with the exemption procress. Currently,  flights to the USA are running regularly from Australian ports. 

Q) Can I get a visa?

(A) Yes. The US consulates in Sydney, Melbourne and Perth are all accepting visa appointments and issuing visas. There are still a limited number of appointments however we expect these to increase. 

Q) Can I get an exemption to travel?

(A) Everyone that has travelled to the USA this year has received an exemption to travel from Home Affairs. It is still too early to say whether the Australian border restrictions will stay in place until 2022 however, we are confident the Au Pair in America program will gon ahead even if restrictions stay in place. Once you receive a placement and have received your visa documents, we will provide some additional information to help you apply for an exemption to travel. 

Q) What happens if I get stuck?

(A) We understand this may be a concern. Flights to and from the USA are running regularly with few cancellations. These flights are scheduled to meet the arrivals caps in Australia, reducing the possibility of you getting stuck. In addition to this, the Au Pair in America travel team in the USA are very experienced and ready to respond quickly if needed. 

Q) Will I need to be tested for Covid-19 before departing and returning home? 

(A) At this stage, to prevent infections while travelling, the US and Australian governments are requiring a negative covid test within 72 hours of boarding your international flight. This does incur some additional fees to get tested in Australia. This may change if you have been vaccinated but it is unclear when and how restrictions will change. 

Q) Do I have to quarantine in the US?

(A) The Centre for Disease Control and US government are both recommending 10 days of self-isolation upon arrival in the USA. At this stage, this is not mandated upon arrival in the US but it is expected once you reach your final destination. Some host families may ask you to quarantine prior to arriving or starting your placement however this will be discussed with you in your preparations. 

Q) Is Covid-19 covered in my insurance?

(A) As Covid-19 is classified as a virus, you will have coverage (up to the maximum benefit amount) under the medical insurance policy included in your program. This includes any medical treatment or medication related to this illness and includes diagnostic testing if advised by a medical professional. 

Q) Do I need the Covid vaccine?

(A) The Covid-19 vaccine is not a requirement for international travel at this stage. However, current information suggests it will be required to travel on certain airlines. We recommend getting the vaccine as soon as you are able to. If you are not eligible and cannot get it in Australia before leaving, it is highly accessible in the USA, and we recommend discussing this with your host family. 

Q) Will I have to quarantine when I return to Australia? 

(A) Until restrictions change, yes. We are hopeful that once the vaccine has been distributed and most of the community is protected, restrictions will start to ease and home quarantine may become an option. Until that happens, you will need to quarantine, and cover the costs of quarantine when you arrive back home. 

If you have further questions about travelling at the moment and applying for the program, please call us on 1300 889 067 or email